Refund policy

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return. 

To be eligible for a return please review the follow requirements:

• Be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
• You’ll also need the receipt or proof of purchase. 
• Any shipping costs incurred during the initial purchase are not refundable.
• The exchange costs will be at your expense and will depend on your city.

To start a return, you can contact us at contactdistribaby@gmail.com

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, the amount will be issued in the form of a store credit, valid until the end of the same fiscal year.

Note: Distribaby reserves the right to refuse the exchange request if the product does not comply with the exchange policy or fails the quality control.